Privacy Policy
Black Cloud Solutions, LLC Privacy Policy
Last updated 8 November 2024.
This Privacy Policy describes how and when Black Cloud Solutions, LLC (“us”, "we", "our") collects, uses, and shares information when you purchase an item from www.teamblackcloud.com, contact us, or otherwise use our services through this website, voice or SMS communication, or its related sites and services.
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You agree that by purchasing an item from Black Cloud Solutions or otherwise interacting with Black Cloud Solutions, you have read, understood, and agree to be bound by all of the terms of this Privacy Policy. If you do not agree, you must leave Black Cloud Solutions immediately.
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We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the page.
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This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Wix, Etsy, or any third party services you access through Black Cloud Solutions.
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Additionally, we will make every reasonable effort to inform you when we interact with third parties with your information; however, you are solely responsible for reviewing, understanding, and agreeing to or not agreeing to any third-party privacy policies.
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Information We Collect
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To fulfill your order, you must provide us with certain information such as your name, e-mail address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information from time to time if you contact us directly.
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Why We Need Your Information and How We Use It
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We collect, use and share your information in several legally-permissible ways, including:
- As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide you with customer support;
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list or to receive notifications from us;
- If necessary to comply with a court order or legal obligation, such as retaining information about your purchases if required by tax law; and
- As necessary for our own legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and enhancing our services and use of your e-mail address for remarketing on Facebook, Google or similar.
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Information Sharing and Disclosure
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Protecting our customers’ personal information is crucially important to our business and something we take very seriously. For these reasons, we share your personal information only for very limited reasons and in limited circumstances, in order to perform these services:
- With Third-Party Service Providers. We engage with trusted third parties, including but not limited to delivery and mailing services, to perform functions and provide services to our shop
- In the Event of a Business Transfer. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- In Compliance with Laws. We may collect, use, retain, and share your information if we have a good faith belief that doing so is reasonably necessary to: (a) respond to legal process or to government requests; (b) perform legal obligations to which we are bound by agreements; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
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How Long We Store Your Information
We retain your personal information only for as long as necessary to provide you with our services and as otherwise described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce or perform under our agreements. We generally keep your data for the following time period: seven (7) years.
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Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Your rights are as follows:
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- Right to Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Right to Change, Restrict, or Delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (such as where we are required to store information for legal reasons), we will generally delete your personal information upon your request.
- Right to Object. You can object to (a) our processing of some of your information based on our legitimate interests and (b) receiving marketing messages from us. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue storing and using your information or if it is needed for legal reasons.
How to Contact Us
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You may reach us with any concerns relating to privacy at info@teamblackcloud.com, or by mail at our physical address 17025 Lovaca Dr, Peyton, CO 80831 addressed to Black Cloud Solutions, LLC.